We take our service seriously, and because of that we know that when you walk into Gem by Carati you will receive personalize service that meets your needs. Our goal isn’t to be just another jewelry store: our goal is to be your jewelry store.
See what some of our customers have to say about us on Facebook.
“My experience with Gem by Carati was nothing short of exceptional. When I was shopping for an engagement ring for my (now) fiance, Justin and Charlotte at Gem were incredibly understanding throughout the entire process.
All of my (numerous) questions were answered with professionalism and poise, never making me feel like I was a chore or that I was being a hassle. This was all done even before I had ever spent a dime with Gem… a true testament to how service SHOULD be.
When I finally made my purchasing decision the process was smooth and simple. Justin always told me what to expect, communicated very well, and at no point was I unsure of what was happening.
This was the second largest purchase I’d ever made (aside from a house/car) and the staff at Gem by Carati made it a seamless, simple, wonderful experience.
I’ve become an ambassador for their business because they’ve earned it!” Cameron M.
“I came across Gem by Carati when searching for an engagement ring, and I am very glad I discovered them. The staff are extremely helpful and knowledgeable, and took the time to answer my questions and make me comfortable with my selection. We ended up custom designing the ring, and both my fiance and I were thrilled with the level of craftsmanship and the beauty of the result. Both the ring and the service was perfect, and I’ll definitely be shopping there again.”Dave J.