Gem by Carati is the Ng family's third store in downtown Calgary. Henry’s Jewellers first opened in 1979 in the historic Lancaster building followed by Carati in Banker’s Hall in 2003. Gem by Carati opened its doors in December 2011 and has focused on bringing in a large selection of fine Swiss made timepieces and exclusive diamond brands such as Forevermark Canadian Diamonds. In September 2018, Gem by Carati moved to a new location on the second floor of Bankers Hall featuring new and classic brands as well as a dedicated custom design bar. Gem by Carati also offers an on-site goldsmith, watch repair and gemological services. Come by today to see what we have to offer.

Staff Members



Justin started working in his dad’s jewellery store when he was 15 years old, learning all he could about the jewellery trade. After attending University and then gaining his Graduate Gemologist title, Justin has literally grown-up learning everything there is to know about Jewellery. Justin specializes in finding one-of-a-kind diamonds with exceptional value. He can read between the lines and find the very best diamonds for our clients. On top of his extensive knowledge of jewellery and gemology, Justin’s passion is watches. If you are in the market for a new watch, Justin is the man to speak to.



Christy graduated from the Jewellery + Metals program at the Alberta College of Art + Design in 2017. Since then, she has honed her skills both on and off the jeweller’s bench, working as a goldsmith in High River as well as Calgary. Christy loves both new and old jewellery and is excited to help you with all your repair-related needs.



When you walk into any store, you expect to see at least one friendly face. Especially when you are searching for something that has such emotional significance, like jewellery. Perhaps you are a seasoned jewellery buyer, or you have just started searching for that one piece but have no idea what it could be. You need someone to help guide you to make the best decision possible. Here at Gem by Carati, that person is Kendice.

Kendice’s experiences have taught her some valuable lessons. She feels a great sense of fulfillment when she helps someone find what they are looking for. Jewellery isn’t just a beautiful object; it is the physical embodiment of an emotion.



Paula graduated from Design and Marketing Program in Argentina in 2013, she moved to Canada where she completed her Graphic Design and Marketing Diploma. Before she completed her Diploma, she manages a couple jewellery store in Calgary.

Paula’s passion for design jewellery comes from her uncle who is a goldsmith, he shows her at an early age the whole process to create a piece of jewellery.



Susan has over 25 years of jewellery experience. Her love for fine jewellery began as a child playing with the fabulous vintage pieces in her grandmother’s jewellery box. After receiving her degree in Art History and completing her Graduate Jewellery Certificated, Susan began her career managing well know fine jewellery stores in Calgary for several years.
Now she looks forward to guiding you with finding your perfectly fine jewellery purchase.